Skynet Worldwide Express Pvt. Ltd a leading International courier, logistics and re-mailing company. We have the most extensive International network covering over 1200 branches with services into more than 220 countries and territories worldwide.
Amongst the key factors that have contributed to our leadership position are our strategic network and infrastructure, our development and widespread application of Technology in our processes, our consistent and high service quality, and our Customer Service. However, the most vital element in our success is our people, our most valued asset. All our achievements have been possible because we have a team who believes in themselves and their company, a team with a winning attitude.
We invite you to be part of our family of learners and achievers. The differentiation we seek in our new recruits that sets them apart from the rest, are passion and enthusiasm for work, service quality and customer care. Our customer is the focus of all our activities and the most important constituent of our business. We expect all our people to 'go the extra mile' for our customer.
We are a learning organization and encourage development of knowledge, skills and attitudes to enable our people to perform to their full potential. We have developed a corporate-wide training programme to bring learning to the work place through the use of in-house, qualified trainers and the intranet. Individual training needs are identified, training objectives are set, the appropriate module implemented and, finally, the effectiveness of the training is analysed and evaluated through the training MIS. The objective of the training is to build competencies to respond to the dynamic business environment, and to build leadership. Most of our managers have risen from the ranks.
Our high-performers are well rewarded. We have exciting sales incentive schemes not only for our sales force, but have incentivized every department on basis of their performance and resourcefulness in the day-to-day processes.
We have instituted an annual appraisal programme to assess employee satisfaction levels across various functions and units. Satisfaction levels with dimensions such as Immediate Leadership, Corporate Leadership, Organizational Identification, Work-Group Co-operation and Job Conditions are analysed, and action taken to induce continuous improvement in these areas through employee involvement. We also have a Guaranteed Fair Treatment Policy to ensure that employee grievances are addressed, if unresolved, at the highest management levels of the organization.
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